The path to acquiring a Dynamics CRM Silver Competency for your organisation is easier than you might expect.
While sometimes Microsoft's own Certification guides are a little dense and confusing, we have put together a simple and easy to follow exam guide below, to help you on your way to becoming a Microsoft Silver partner.
On 12th April 2016 Microsoft announce the phasing out of 12 competencies including the CRM (Customer Relationship Management) Competency.
It is replaced by the all new Cloud CRM Competency which is even easier for Microsoft partners to attain.
To become a Silver Cloud CRM partner you need to:
(For either of the above exams we recommend our 1 day course T4CRM061 - CRM Online Deployment Certification Bootcamp)
(We recommend our 2 day course T4CRM057 - CRM 2016 Applications Certification Bootcamp)
(We recommend our 2 day course T4CRM056 - CRM 2016 Customer Service Certification Bootcamp)
(We recommend our 2 day course T4CRM055 - CRM 2016 Sales Certification Bootcamp)
(We recommend our 3 day courseT4CRM060 - Microsoft Dynamics Marketing Certification Bootcamp)
(For either of the above exams we recommend our 2 day T4CRM057 - CRM 2016 Applications Certification Bootcamp)
In addition to the above exams requirement there is the following additional requirements to become a Cloud CRM Silver Partner.
Partner must have deployed (assigned) 150 seats (75 in developing markets) of Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, Microsoft Social Engagement or Parature within the last 12 months.
Note: These seats do not need to be new CRM seats sold in the last twelve months but rather they are CRM seats where you as a partner have been assigned as 'Partner of Record' by your customers.
The Partner needs to provide three Microsoft Dynamics CRM Online, Microsoft Dynamics Marketing, Microsoft Social Listening, or Parature customer references from within the last 12 months.
4 exams must be split between at least 3 people. These exams have to be either the current version of CRM or the older CRM 2013 version. We would highly recommend the current versions, as they are the most up-to-date.
Our recommendation to make Silver partnership quick and easy is the following 3 courses:
*Note that published prices and dates available on each course website page below.
Our latest White Paper - The Real Reason CRM Customisers and Developers should become Certified!