Title: T4CRM023 - Automating Microsoft Dynamics CRM with Business Process Management
Duration: 1 day
Price: £500 + VAT
About this Course
This course focuses on one of the most important features of Microsoft Dynamics CRM, the ability to automate business processes. Starting with the reasons to automate, and identifying opportunities for automation, walking through automation opportunities with Business Process Flows, Business Rules, Workflows, and Dialogs, wrapping up with a lesson on troubleshooting the most common issues related to workflows and dialog processes.
At Course Completion
• Describe the purpose of automating processes
• Describe Microsoft Dynamics CRM Business Process Management
• Configure Business Process Flows
• Create and Activate Business Rules
• Create and Activate Workflows
• Create and Activate Dialogs