CRM 2016 is here, so make sure you and your organisation maximise productivity and maintain a competitive edge.

General availability of Microsoft Dynamics CRM 2016 was announced on 30th November 2015. Now is the time to learn how to make the best use of CRM 2016's new features and enhancements both in CRM itself and in the ever extending CRM Stack including Dynamics Marketing, Social Engagement and Parature.


Need help choosing the CRM course that is right for you? Training 4 Microsoft CRM have now introduced CRM Learning Paths, to help you get the most out of your CRM system!
For a complete list of available dates, see our Course Schedule


Dynamics CRM Courses

Course Title Duration Course Code
CRM 2016 Certification Boot Camp
Microsoft Dynamics CRM Certification in just 5 days! Exam Coaching and Exams included
5 days T4CRM031
Microsoft CRM 2016 Fast Track
Master CRM's tools and functions + how to customise and configure them
5 days T4CRM032
CRM 2016 Applications
Sales, Marketing and Services tools and functions in Microsoft Dynamics CRM
2 days T4CRM033
CRM 2016 Customisation and Configuration
Customise Microsoft Dynamics CRM to completely fit your business model
3 days T4CRM034
CRM 2016 Sales and Marketing Professionals
End user CRM training for Sales team members and leaders
1 day T4CRM035
CRM 2016 Customer Service
End user CRM training for customer service and service scheduling
1 day T4CRM036
Delivering Microsoft Dynamics® Solutions with Sure Step
2 days T4CRM037
CRM 2016 Online Deployment 1 day T4CRM038
CRM 2016 Reporting 1 day T4CRM039
CRM 2016 Developer Fast Track
Develop custom extensions and workflows for Dynamics CRM
5 days T4CRM040
CRM 2016 Installation 2 days T4CRM041
CRM 2016 Processes and Workflows 1 day T4CRM047
CRM 2016 Unified Service Desk 5 days T4CRM048
Optimising User Experiences (UX) for Microsoft CRM
Increase user adoptability and efficiency in just 2 days with a Best Practice course
2 days T4CRM050
Automating Microsoft Dynamics CRM 2016 with Business Process Management
Utilise and Maximise the impact Microsoft Dynamics CRM Business Process Flows
1 day T4CRM053
CRM 2016 Data Management
1 day T4CRM054
Introduction to Dynamics CRM Online/2016
1 day T4CRM007

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Dynamics Marketing Courses


Course Title Duration Course Code
Introduction to Dynamics Marketing
Introduction to Dynamics Marketing
1 days T4CRM012
Advanced Workshop for Microsoft Dynamics Marketing
Configure and utilise Dynamics Marketing to its fullest extent
2 days T4CRM013
Technical Deployment and Customisation of Dynamics Marketing 1 day T4CRM014
Microsoft Dynamics Marketing Fast Track
A 3 day guide to mastering Dynamics Marketing!
3 days T4CRM021
Microsoft Dynamics Marketing Certification Bootcamp
3 days T4CRM060

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Social Engagement Courses


Course Title Duration Course Code
Introduction to Microsoft Social Engagement
1 day course to understand the fundamentals of Dynamics Social Engagement
1 day T4CRM015
Advanced Dynamics Social Engagement
Advanced functionality and integration with Dynamics CRM
1 day T4CRM016

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Certification Bootcamps


Course Title Duration Course Code
CRM 2016 Certification Boot Camp
Microsoft Dynamics CRM Certification in just 5 days! Exam Coaching and Exams included
5 days T4CRM031
CRM 2016 Sales Management Certification Bootcamp
2 days T4CRM055
CRM 2016 Customer Service Certification Bootcamp
4 days T4CRM056
CRM Applications Certification Bootcamp
2 days T4CRM057
CRM 2016 Customisation Certification Bootcamp
3 days T4CRM058
CRM 2016 Developer Certification Bootcamp
Fully control your CRM experience from customising to developing extensions
5 days T4CRM049
CRM 2016 Online Deployment Certification Bootcamp
1 day T4CRM061
Microsoft Dynamics Marketing Certification Bootcamp
3 days T4CRM060

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